Using the Lineberty App to Meet Characters at Disneyland Paris

I’m a member of a few Disneyland Paris groups on Facebook and I’ve noticed that there are always a lot of questions about Lineberty. How to use it, when to use it etc! Hopefully this blog post will help you to make the most out of the app whilst you’re at Disneyland Paris.

What is Lineberty?

Lineberty app

Lineberty is an app which lets you “virtually” queue for character meets at Disneyland Paris. We found it really handy as once you have your spot in line reserved, you can go on rides, see shows etc without wasting park time queuing!

It’s very straightforward to use and it seems that a lot of places in France are using it to manage queues and wait times.

NOTE: This app is mainly used in Walt Disney Studios however they have started rolling it out in Disneyland Park too.


How To Use It

Step 1: Download the app on the App Store/Google Play. If you can, download it before you go so that you can familiarise yourself with it in advance. It will avoid any unnecessary panic on the day!

Step 2: Make sure that you’re on the app for 9:45am/2:15pm on the day you want to meet your character. Slots tend to go quickly so you need to be on the ball. Once you’re online, use the following route to find your meet:

Take a Ticket > Disneyland Paris > Walt Disney Studios – Toon Studio > Meet and Greet

lineberty app

lineberty app

meet and greet lineberty

Note: Make sure that your location-finder on your phone is ON. You must be on-site to get a ticket – you cannot book from off-site or even in one of the Disney hotels. You must be either in Walt Disney Studios Park itself or in the main park.

Step 3: Take a ticket! Your ticket will tell you what number you are in the queue and how long you have to wait. During your wait time you can go about your day, go on rides etc. You will receive notifications throughout the day letting you know how long you have left to wait.

Step 4: You will receive another notification when it is your turn to meet the character. Head over to Toon Studio (beside Crushes Coaster), show your ticket to a cast member and enjoy your meet!

What characters can I meet through Lineberty?

Buzz Lightyear Disneyland
We loved meeting Buzz Lightyear – he’s one of our favourite characters to visit!

At the time of writing (October 2019), you can book meets with Buzz Lightyear or Friends, Woody or Friends and Mickey or Friends on Lineberty in Walt Disney Studios Park. You can also use Lineberty to meet Jack Skellington in Disneyland Park.

“or friends” means that you may not be 100% guaranteed to meet that exact character. For example, if Buzz isn’t around, there will be another character from Toy Story available to meet. If Mickey is unavailable (he’s a very busy mouse!) you may get Minnie, Pluto, Donald or Goofy.

If you want to meet the Marvel characters, the normal queuing system applies. There are also unscheduled character meets from time to time around the park which you just queue as normal for.

Can I meet these characters without booking through Lineberty?

Yes and no. You cannot meet any of the Lineberty characters in Walt Disney Studios without a Lineberty reservation. The cast members are very strict when enforcing this and they will not allow people without reservations to meet the characters.

On our last trip there were a lot of angry and upset children (and adults!)  being turned away from the Buzz queue due to no reservations.

Lineberty is the ONLY way that you can meet Buzz Lightyear at Disneyland Paris. However, you can meet Mickey Mouse in the other park – he has his own meet and greet area in Fantasyland which you don’t have to book.

You can also meet Woody in the main park each morning in Frontierland. He has a meet and greet point beside Big Thunder Mountain, near Cowboy Cookout. Jessie takes over this meeting point in the afternoons.

Is there a Photopass photographer at these meets?

Sometimes. On our last trip we met Mickey and Buzz Lightyear through Lineberty. Mickey had a Photopass Photographer with him but Buzz did not. Luckily, the cast member looking after Buzz was lovely and he took some really great pictures for us. The Photopass photos we got with Mickey that day were some of my favourites from the whole trip.

Personally, I feel that if guests are going to have to go to the effort of booking with Lineberty instead of queuing, there really should be Photopass Photographer at each meet.

Related Post: Photopass Plus at Disneyland Paris – is it worth it?

Mickey Mouse Disneyland
Magical Moments with Mickey at Toon Studio

Top Tips for Using Lineberty

These are just some handy tips and hacks we used while using the app – it made things a lot easier for us.

Tip 1: Use two phones if you can! We both logged onto our phones at 9:42am, kept refreshing until the slots went live and we ended up getting Slot #1 for Mickey Mouse and #3 for Buzz Lightyear. You get one slot PER GROUP not per person!

Tip 2: If you miss out on a slot – keep refreshing the app throughout the day. Some people may cancel their slots as plans change and their slot will be re-listed on the app. You never know – you might get lucky!

Tip 3: It may not always be ideal but use your mobile data if you can. There is Wifi in both parks but it can be glitchy and it would be horrible to miss out on a meet and greet due to bad signal!


We had a really good experience with the Lineberty app – we managed 2 meet and greets within 15 minutes right at the beginning of the day and the system worked really smoothly for us.

I think the system works really well in Walt Disney Studios as it is a smaller park with less guest capacity. However, if they were to introduce in full it to the bigger park, I think it would cause chaos with a lot of disappointment for many guests.

Hopefully this post will have answered most of your questions and queries but if there’s anything else you would like to know, please leave a comment and I’ll help you as best as I can!

Also, I would love to hear your experiences of using the Lineberty app at Disneyland Paris, so please let me know below if you’ve had a good or bad experience!


Mickey Mouse Disneyland

4 thoughts on “Using the Lineberty App to Meet Characters at Disneyland Paris

  1. Hi Megan
    Found your blog really helpful ,we are taking our grandson in May this year and he will want to meet Buzz .Can I ask is the ticket a physical one I print out in the park or is it one I show the staff on my phone .I have downloaded the Lineberty app to my phone now so I can familiarise myself with it .

    1. Hi Heather!! Thank you so much for reading and taking the time to comment!

      The Lineberty tickets are digital so you show it to the cast members on your phone 🙂

      Hope you and your grandson have an amazing trip – Buzz is great fun!

  2. Hello, we’ve just got back from DLP and Lineberty was a bit of a nightmare for Olaf. I was lucky the 3rd time round using two phones but the man at the queue told us all tickets went in 10 seconds or less. That is a LOT of disappointed children. Although I can see why they use the system, because asking a small child to wait an hour plus to meet a princess also isn’t reasonable. They clearly need a lot more tickets and characters in the park.

    1. Hi Sam!

      I am so sorry for the late reply to this! It took us a good few tries to get our slots with Olaf too. There are definitely pros and cons to Lineberty, I actually prefer a virtual queue. I agree about more characters – we went in the busiest week of the year and there were very few characters out besides the ones scheduled on the programme. Whereas the last few weeks in low seasons there have been LOADS of unscheduled meets.

      It would have made sense to put more characters out during the busier weeks to disperse the ride queues a bit! Very strange!

      I hope you had an amazing trip!

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